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Your Feedback
As our service has been created to offer you the guidance and help that you need, our customers always come first and we rely on feedback in order to improve our service to match your requirements and expectations.
This is a sample of some of that feedback.
| How would you rate our site? | Was our site easy to use? | Was your question answered? | Would you say our site is useful? | Any other comments or suggestions for improvements to our site? |
|---|---|---|---|---|
| - | I didn't really have a good look around your site - I just submitted a question via the facebook advert section - which was really easy to use and very efficient. | Yes, my question was answered and I was happy with the response, it was clear and there wasn't any pushy sales-pitch involved which was encouraging. | Yes I think it is useful for those who are not quite sure if they are at that stage to commit to anything but would like some general answers to their initial enquiries. | ...a voucher towards your first surgery would be lovely ;) other than that - it does exactly what it says on the tin! |
| - | Yes very people friendly | Yes it was | Extremely useful thankyou | Thankyou for your help and advice it is good to know there is someone out there to help and not dismiss the issues i'm experiencing. |
| Yes, it was very simple and well explained | I was very pleased with the speed and the contents of the the reply. My question was answered without any fuss, I was offered more advice if I needed it, and there was no pressure to use any service | YES | No | |
| - | Extremely easy | yes answered in full | was good being able to speak to an expert as Consultants in hospitals are very abrupt | None at all think the service was excellent |
